Question
"For years I looked after my three rental properties, but times have changed and I’m now older and wanting to enjoy the fruits of my labour rather than dealing with the properties.”
Answer
We understand your situation. Times have changed and navigating the rental property market has become increasingly difficult. Enjoy your golden years and let us take good care of what you’ve built.
Question
“I don’t want to have apartments for rent. I wanted rented apartments.”
Answer
Price them right, not over the top. If the price is too high, then it will interfere with the rental timeline.
Question
“I live just a few minutes away from my rental property and I take care of collecting the rent and any repairs, but I find it difficult to advertise and find good tenants for my vacant unit. Most property management companies will only find tenants if I sign on to a monthly program.
Answer
Not at Shield! We like options. We are happy to offer you the same great leasing service that we offer for our managed properties.
Question
Why do you take your management fee and maintenance fee off the top and give me the rest?” Why do I have to wait sometimes over a week to get MY money?”
Answer
It is common practice for property management companies to deduct all fees associated with a property directly “off the top” and the remainder of the funds disbursed in due course, but not at Shield.
Although some owners prefer to receive the balance after the applied fees, others prefer to be invoiced, review the charges and then remit payment to Shield. Shield can accommodate either scenario. Isn’t it nice to have a choice?
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Question
“I’m wanting to buy a rental property. How can you help?”
Answer
Along with our Property Management Division, we offer Consulting Services and a Maintenance /Renovation Division.
We have a thorough and detailed Owner / Property On-boarding Process.
We also have our custom-built online Owner Portal that you can access 24/7.
We have developed a robust and dedicated Tenant Screening Process, one that really works. Read on for more details.
